Shipping and Returns
Please allow a minimum of 10 business days for the processing of your order. After this time, your order will be shipped via Purolator or Canada Post.
Deliveries may require a signature, so please select a delivery address where you will be available.
International orders will incur additional shipping charges.
We do not take responsibility for lost, stolen, or damaged shipped packages.
Rowing Canada Aviron will do all that it can to ensure a timely delivery of your order. However, we cannot be held responsible for conditions beyond our control (severe weather and service interruptions).
If you have received a defective product, an incorrect size, or an incorrect order, please contact us immediately so that we can quickly process the return and ensure your satisfaction. All items must be returned in ‘as sold’ condition, unworn and in original packaging with all tags still attached.
The buyer is responsible for all return shipping fees unless the items arrived incorrect or damaged. Original shipping fees are non-refundable. Please contact us if you would like to process a return.
Items can only be returned or exchanged within 21 days of the customer’s receipt of the product.
Rowing Canada Aviron will inspect all returns and reserves the right to deny or refuse a full refund based on the condition the item was returned in.
If a refund is required, the buyer will be refunded the amount paid for the product.