Important Shipping Information
Please allow 3-10 business days for processing of your order. After this time, your order will be shipped via Purolator or Canada Post.
Deliveries may require a signature, so please select a delivery address where you will be available.
International orders will incur additional shipping charges.
To all customers, we do not take responsibility for lost, stolen, or damaged packages that are shipped.
Rowing Canada Aviron will do all that it can to ensure a timely delivery of your order. However, we cannot be held responsible for conditions beyond our control (severe weather and service interruptions).
If you have received a defective product, an incorrect size, or an incorrect order, please contact us immediately for return so that we can quickly process and ensure your satisfaction. All items must be returned in ‘as sold’ condition, unworn and in original packaging with all tags still attached.
The buyer is responsible for all return shipping fees. Original shipping fees are non-refundable.
Items can only be returned or exchanged within 21 days of the customer’s receipt of the product.
Rowing Canada Aviron will inspect all returns and exchanges and reserves the right to deny or refuse a full refund based on the condition the item was returned in.
If a refund is required, the buyer will be refunded the amount he/she paid for the product.
Processing a return or exchange may take up to 7 business days (pending stock availability).